Privacy Policy

Last updated: December 2024

Information We Collect

At ORQA, we collect information you provide directly to us, such as when you create an account, apply for a loan, or contact us for support. This includes:

  • Personal identification information (name, address, phone number, email)
  • Financial information (income, employment, credit history)
  • Property information (for home equity applications)
  • Device and usage information when you use our services

How We Use Your Information

We use the information we collect to:

  • Process and evaluate loan applications
  • Provide customer service and support
  • Comply with legal and regulatory requirements
  • Improve our services and develop new products
  • Communicate with you about your account and our services

Information Sharing

We may share your information with third parties in certain circumstances, including:

  • With our banking partners to process loans
  • With service providers who assist in our operations
  • As required by law or to protect our rights
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy, please contact us at help@orqa.loans or (833) 313-0233.